Selltoner.com purchases new, unused, and factory-sealed Original Equipment Manufacturer (OEM) brand items including HP, Lexmark, Dell, Xerox, Canon, and other major brands. We buy most OEM toner, ink, fax, and copier supplies, as well as maintenance kits, fuser kits, and transfer kits. Damaged boxes are accepted as long as accurately represented for an accurate quote.
Selltoner.com purchases new, unused, and factory-sealed Original Equipment Manufacturer (OEM) brand items including HP, Lexmark, Dell, Xerox, Canon, and other major brands. We buy most OEM toner, ink, fax, and copier supplies, as well as maintenance kits, fuser kits, and transfer kits. Damaged boxes are accepted as long as accurately represented for an accurate quote.
Important: Please accurately select the box style, status, and condition when submitting your offer. Full disclosure is required for an accurate quote. If the actual items or conditions differ from what was quoted, we will adjust the order and payment accordingly (see box condition descriptions and payment chart below). We will notify you of any adjustments with supporting details. Please accurately select the box style, status, and condition when submitting your offer. Full disclosure is required for an accurate quote. If the actual items or conditions differ from what was quoted, we will adjust the order and payment accordingly (see box condition descriptions and payment chart below). We will notify you of any adjustments with supporting details.
Some exceptions may apply, ask your purchasing representative for details.
Including any of these items will result in the items being excluded from payment and may incur handling or return fees.
All orders qualify for free shipping within the Continental U.S.International sellers should contact a purchasing representative.
We provide pre-paid shipping labels for your convenience through your active offers page. For large shipments, we can arrange freight pickup.
Packing Requirements (important for top-dollar payouts):
Freight shipments must be on standard pallets.
Unauthorized Items (to prevent unexpected shipping and processing costs)
If you need to add extra items, please contact us before shipping for approval and an updated quote.
Any unauthorized or unlisted items received will be handled as follows:
Disclaimer & Shipping LiabilityOur pre-paid labels and shipping options are provided for your convenience. You are not required to use them.
You remain responsible for proper packing and ensuring the shipment arrives undamaged. We strongly recommend purchasing additional insurance through the carrier at the time of drop-off. In the rare event of loss or damage by the carrier, we will assist you with the claim where possible.
Alternatively you may select our “Full Lost Shipment Value Guarantee” (FLSV) as an Optional Add-On benefit to your quote for a fee.This fee will be automatically deducted from your final payout.
Benefit
If your shipment is lost, destroyed, or rendered completely undeliverable while in transit with any carrier, and you have strictly followed all of our packing, labeling, weight, size, and shipping guidelines, we will pay you the full original quoted amount minus the FLSV Guarantee fee.
Selltoner.com will handle the claim process with the carrier and we retain any and all recoveries, payouts, or reimbursements received from the carrier (FedEx, UPS, or any other). You will not receive any additional funds from carrier claims.
Important Disclosures
Claim & Payment Process
We will file a claim with the carrier on your behalf. Once the carrier has completed their investigation and issued their final determination on the claim, we will notify you in writing of the outcome and issue the guaranteed payment (less the FullValue Guarantee fee) within 1 business day thereafter.
We pay upfront via PayPal. We may also elect to pay up front via credit card.The PayPal or credit card processing account must be in your or your business’s name. Shipments paid for upfront must be received within 10 business days.For other payment methods we will pay upon receipt. Our team will inspect the shipment. Once approved, you will receive an email or SMS notification and payment via your chosen payment method within 24 hours. We offer various payment methods, ask your purchasing representative for details.
We reserve the right to adjust payment based on the actual items and conditions received. You will receive clear details of any adjustments.
All sellers must have the offered product in their physical possession at the time of the offer (unless acting as an approved broker with prior arrangement). Sellers must be at least 21 years of age and confirm they have clear legal title and ownership of the products. By submitting an offer, you represent that you are the legal owner and are acting on your own behalf.
Selltoner.com prices are based on market supply and demand, current surplus buy back pricing, inventory, etc. Because these numbers can fluctuate quickly, all offers are only valid for 7 days. Purchase orders are valid for 21 days.
All items offered to Selltoner.com must be “Original Equipment Manufacturer” name brand (HP, Xerox, Lexmark, etc…). Not remanufactured or compatible.
Pristine- Retail Condition: No scratches, dents, tears, holes, stickers, labels. Factory-Sealed Box
Blemished- Has minor damage: Small scratches, minor dents, small tears, stickers (other than the hologram), labels, writing, etc. Factory-Sealed Box
Damaged- Has major damage: Large scratches, large dents, large tears, holes, tape damage, water damage, spray paint, etc. Factory-Sealed Box
Open- Factory-Seal on the box is broken, removed, or open. Packaging on the inside is still factory sealed
New Box – Current generation of box style
(i.e. HP- Black and white box)
Old Style Box – Previous generation of box style
(i.e. HP- Blue and white box)
*We don’t accept any box style older than the previous generation*
Contract Box: All white boxes designating the item as a contract box. This is the new style for contract boxes.
| Payment Chart- Percentages represent payment that will be received. | ||
| New Style | Old Style | |
| Pristine | 100% Payment | 40% Payment |
| Blemished | 80% Payment | 30% Payment |
| Damaged/open box | 10% Payment | 5% Payment |
*All items received will be discounted according to the actual condition of the item.*